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Registration Open for MLA Webinar “Calling It Quits: How to Evaluate Library Services and Decide What to Stop Doing”–Tues., April 21, 1:00-2:30 PM CDT

Posted on March 31, 2026March 31, 2026 by Eric Edwards

(via the Medical Library Association)

Registration is open for the MLA webinar “Calling It Quits: How to Evaluate Library Services and Decide What to Stop Doing”. It will take place on Tuesday, April 21, from 1:00 to 2:30 PM CDT. Please see below for more information, including the link to registration.

As we recover from a period of disruption with COVID and simultaneously head into a new era of fiscal uncertainty, library leaders need to realign service offerings with current organizational priorities and resources. In this interactive session, we will introduce a new model that we designed and applied at our large research library to redefine, reevaluate, and right-size research service offerings to better align with current staffing levels and support work-life balance for staff. Our model includes: (1) a rubric designed to aid in the evaluation of service offerings against available resources and campus needs; (2) a reusable checklist to support the sunsetting of services; and (3) a service template to clarify ongoing services for internal and external audiences.

In our session, participants will use our model to engage in hands-on learning as they assess the sustainability and resource levels of the service offerings at their own institution. They will be positioned to identify potential service changes and to develop internal and external communication strategies for supported change. We will also infuse our session with suggestions for change management practices that center people and support them as individuals.

By the end of this webinar, participants will be able to:

  • Develop awareness of a model for evaluating their libraries’ services in order to set priorities and plan improvements.
  • Consider different factors and stakeholders in order to align their libraries’ services with larger institutional or local priorities.
  • Identify best practices from change management in order to effectively lead their teams and libraries through challenging processes.

For additional information, including presenter biographies, and to register, please go here. The cost is $96.00.

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