ALA Annual Program<\/a>.<\/p>\nNew Discoveries in Reference: The 24th Annual Reference Research Forum
\nSaturday, June 23rd
\n2:30pm-3:30pm
\nMorial Convention Center Room 289<\/p>\n
“Reframing Reference through Participatory Visual Methods”
\nEamon Tewell, Reference & Instruction Librarian, Long Island University,\u00a0Brooklyn<\/p>\n
How can academic librarians improve reference services for marginalized\u00a0students? How can research into these questions center students’ ideas and\u00a0lived experiences? This study uses Photovoice, a participatory method that\u00a0combines photography, interviews, and discussion to create change regarding an\u00a0issue. Attendees will gain insight into how 11 students from historically\u00a0marginalized backgrounds seek information in their everyday activities, and\u00a0learn about\u00a0students’ recommendations\u00a0and potential implications for the\u00a0development and redesign of reference services.\u200b<\/p>\n
“Reference on Demand: Testing an ‘Uber Reference’ Service in an Academic\u00a0Library”
\nBrian D. Moss, Reference Services Manager, University of Kansas Libraries<\/p>\n
In an effort to overcome students’ reluctance to approach library staff, we\u00a0have begun testing an “Uber reference” model that allows patrons to summon\u00a0library staff to group study areas within the library. This presentation will\u00a0present the findings of a pilot study within a large academic library,\u00a0examining the effectiveness of this on-demand reference service. The\u00a0presentation will conclude with suggestions for how other libraries can\u00a0implement their own on-demand reference services, drawing upon the lessons\u00a0learned through this pilot study.<\/p>\n
“You Didn’t Say ‘Hola’: What Happens When the Reference Script Is Altered”
\nJulie Marie Frye, Education Library Head, Indiana University
\nMaria Hasler Barker, Assistant Professor, Sam Houston State University<\/p>\n
Grounded in a Critical Theory framework (Habermas, 1984), we used conversation\u00a0analysis (Schegloff, 2007) to examine 20 hours of digitally-recorded reference\u00a0desk activity at a public library in a US-Mexico border city. This study\u00a0contributes to an understanding of how the reference initiation type can\u00a0affect the efficiency and effectiveness of bilingual transactions. Our\u00a0findings illuminate cross-cultural communicative differences for scholars and\u00a0practitioners who seek to improve bilingual patron comfort in libraries.<\/p>\n","protected":false},"excerpt":{"rendered":"
(via David Ward, University of Illinois at Urbana-Champaign) Come join the RUSA RSS Research and Statistics Committee for a lively\u00a0presentation of exciting new research in the field of reference services.\u00a0 Our\u00a0presenters, selected using a blind review process, will discuss findings from\u00a0their current original research projects. The Reference Research Forum\u00a0continues to be one of the most…<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[53,8,18],"tags":[],"class_list":["post-7319","post","type-post","status-publish","format-standard","hentry","category-american-library-association","category-conferences-and-meetings-non-hsli","category-library-associations-non-hsli"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.hsli.org\/newsletter\/wp-json\/wp\/v2\/posts\/7319","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hsli.org\/newsletter\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hsli.org\/newsletter\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hsli.org\/newsletter\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hsli.org\/newsletter\/wp-json\/wp\/v2\/comments?post=7319"}],"version-history":[{"count":0,"href":"https:\/\/www.hsli.org\/newsletter\/wp-json\/wp\/v2\/posts\/7319\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hsli.org\/newsletter\/wp-json\/wp\/v2\/media?parent=7319"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hsli.org\/newsletter\/wp-json\/wp\/v2\/categories?post=7319"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hsli.org\/newsletter\/wp-json\/wp\/v2\/tags?post=7319"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}